Step 1
Current situation and impact
What has happened, what is the practical impact, who is affected and what has changed from normal operations?
Current position
Impact: Impact not yet assessed.
Crisis Solutions process
Initial Crisis Meeting Agenda
Use this guided process to keep the crisis meeting focused, confirm the operating picture, agree priorities, control communications and set the next review rhythm.
vbnb
Initial situation summary to be confirmed during the crisis meeting.
Update Impact
Step 2
Strategic Intent
What does successful resolution look like? Is the Strategic Intent still valid and clear enough to communicate to other response teams?
Current position
Strategic Intent: Strategic Intent to be agreed during the crisis meeting.
Step 3
Information gaps
What do we know, what do we not know, what assumptions are we making and what risks may emerge?
Current position
0 active information items. No active information gaps are currently recorded.
Step 4
Urgent actions and decisions
What must be done now, who owns it, and what decisions are needed from the crisis team before the next review?
Current position
0 urgent open actions. 0 decisions not marked complete.
Step 5
Communications needed
Who needs to know what, by when, and who owns the communication? Are any communications overdue or approaching deadline?
Current position
0 active communications. No active communications are currently recorded.
Step 6
Meeting schedule / next review
When will the team meet again, what must be ready by then, and what review rhythm is needed?
Current review schedule
Next review: No next review time has been set.
Rhythm: No review rhythm has been set.
Ready to manage the live incident?
When the meeting has completed this review, return to the live crisis dashboard to manage the ongoing incident.